PenTex Energy Critical Load Public Safety or Critical Load Industrial Designation
This application should be completed to request designation of non-residential Critical Load Public Safety Member or Critical Load Industrial Member with PenTex Energy as defined by the Public Utility Commission of Texas (PUCT) Substantive Rule 25.497 as follows:
Critical Load Public Safety member is a member for whom electric service is considered crucial for the protection or maintenance of public safety and members with special in-house life-sustaining equipment, including but not limited to hospitals, police stations, fire stations, and critical water and wastewater facilities.
Critical Load Industrial Member is an industrial member for whom an interruption or suspension of electric service will create a dangerous of life-threatening condition on the member’s premises. This designation shall only be requested for individual premises that provide electricity to natural gas production, saltwater disposal wells, processing, storage, or transportation such as natural gas compressor station, gas control center, or other pipeline transportation infrastructure.
Designation of Critical Load status does not guarantee an uninterrupted, regular, or continuous power supply. While PenTex Energy strives to provide uninterrupted service, circumstances beyond our control can cause unplanned outages of varying duration. If electricity is a necessity, you must make other arrangements for on-site back-up capabilities or other alternatives should a localized outage or load shed event occur. Designation of Critical Load status does not exempt members from their financial responsibilities to pay timely for electric utility services provided or from potential termination of service in accordance with PenTex Energy’s policies.
The database will be purged and renewed each January 31st. To remain on the list, Members must re-apply between January 1st and January 31st each year. Members are required to reapply for designation annually regardless of their application date for the previous year. Any member who has not submitted their annual renewal by the due date will be removed from the Critical Care/Critical Load database until a new application is filed.
Submission of this application does not automatically result in Critical Load Status. Applications will not be processed or approved if incomplete, unreadable, or improperly submitted. PenTex Energy may request more information prior to determining a designation and the member must provide any changes to member or premise information as soon as practicable. Notification of action taken with regard to this form will be provided to the member at the email or mailing address provided. Return the completed application and any supporting documentation to PenTex Energy at:
Attn: Critical Load
P.O. Box 530
Muenster, Tx 76252
For questions about this Application, contact us at firstname.lastname@example.org or 940-759-2211.